Frequently Asked Questions (FAQ)

Our philosophy is built on attention to detail and effortless elegance. We want your shopping experience to reflect the same care and quality that define our brand. Below, you’ll find essential information to make your experience smooth and enjoyable.

Once your order is placed, you’ll receive a confirmation email with all relevant details. When your package is shipped, we’ll send a new message with a tracking link so you can follow its journey at any time.

We offer worldwide shipping, with delivery times and costs varying by destination. All available options are clearly displayed during checkout.
If you wish to exchange an item for a different size or color, our customer care team will be happy to guide you through the process.

Return Policy

Our commitment to quality extends beyond our designs — it also defines the way we care for our customers. If your purchase doesn’t meet your expectations, you may return it within 14 days from the date of delivery.

To be eligible for a return, the item must remain in its original condition — unworn, unwashed, unused, and with all tags and packaging intact. Once your return is received and inspected, you will receive a confirmation email, and your refund will be processed to your original payment method within a few business days.

If you wish to exchange your item for a different size or color, please contact us before sending it back. Our customer care team will provide personalized assistance to ensure a smooth process.

We are always here to help with any questions regarding returns or exchanges.
Our goal is simple — to make every experience with our brand as refined, effortless, and satisfying as the pieces we create.

For personalized assistance or any further questions, you can reach us at DEAMOFFICIAL2025@GMAIL.COM or INSTAGRAM PROFILE.
Our team is here to ensure that every interaction with our brand lives up to the quality and standards we stand for.